Customer Service Hero

Paris, Île-de-France, France · Customer Service

Description

Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story :

Started by eFounders, we launched officially in June 2015 and we have now 2000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Tripndrive...). In 2016, we got funded at $11M by US & European Angels and VCs, after a successful journey at 500 Startup's accelerator in San Francisco (summer 2015).

Our Product :

Aircall brings to its customers a new approach for managing their business calls :

We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Switch, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.


Job Description :

We're looking for a Customer Service Hero to help our customers get a great experience with Aircall.

We are looking for a talented professional who is seeking a startup experience and is eager for professional development.


You'll be reporting to our Head of Customer Support and you'll be in charge of

Requirements

Benefits


So, if you get excited about a startup experience and you want to work in a friendly environment with a great team then please to contact us :)


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